Conditions d'utilisation

1: General
This e-commerce website of Godfrieds, the one-man business owned by Godfried Vanden Daele, Molenstraat 30 , 8720 Wakken Belgium, VAT BE0684775854, hereafter ‘Godfrieds’ offers customers the possibility to buy products from its webshop online.
These Terms And Conditions (“Terms”) are applicable to any order by a visitor (“Customer”) of this e-commerce website.  Placing an order on this website includes acceptance of the Terms.  Any conditions brought forward by the Customer are void unless written agreement by Godfrieds

2: Price
All prices are in EURO, From 01/01/2024 we are exempt from VAT under the small business scheme. As a result, no VAT is charged on our invoices. All our prices include shipping costs for Belgium, the Netherlands, Luxembourg, France and Germany. Pick up by the customer at our workhouse is also possible, this can be chosen durning checkout .The quoted price is valid for the articles selected and as such mentioned.  Any pictures of products are merely of decorative nature and may include elements not quoted in the price.

3: Our offer
We ‘ve taken great care in creating this e-commerce webshop.  However, we might have made mistakes in being complete or up-to-date. Such honest mistakes cannot be held against Godfrieds and Godfrieds can in no way be held responsible for any errors in print.If you have any question about sizes, colors, availability, terms of delivery or any other, please contact us.  Our offer can be changed at all times by Godfrieds. Godfrieds cannot be held responsible for any unavailability of a product and Godfrieds can withdraw at any time the availability of products.

4: Buying Online
The customer a style of his choice, after selecting the customer has the choice of different variations for this style for example :

  • fabric 
  • skirttype
  • splittype
  • ....

these variations depend on the style and can influence the price, aside from these variations the customer has to enter also measurements specific for the chosen style, they appear automatically on the screen after adding to the cart and can only be consulted IN the cart.
for MTM (made to measure) garments these measurements  are  measurements related to the wearer (body), measurements related to the style and oversize measurements related to the style (to  define the fitting)  for example :

  • 110 circumference of belt
  • 120 side length
  • 1000 oversize  Belt
  • .....

for STD (standard sized) garments these measurements are measurements related to the style  for example :

  • waist 
  • innerleglength
  • ....

for these STD garments, a measurement chart can be consulted for each style (FAQ), in which all the detailed measurements are consultable. If the customer wants to continue he can add the selection to the cart. After adding to the cart , the system will calculate and show the new price.This cart can be consulted and changed (adding or deleting articles). If the customer wants to proceed and buy the selected product he can continue to the checkout, however from now on we need the customer to log in to our system as an authenticated user otherwise the "checkout button" will not appear. In the Checkout the customer will have to enter the data for shipment, address ...

For both versions STD as MTM, we use a tolerance of 3% on all dimensions  and check these dimensions before departure of our goods, however, by the fact that we work with 100% natural raw materials and we don't know the washing conditions and wearing conditions and humidity conditions at the customer, we will not accept any complaint about dimensions.
All the measurements data is kept and can be used again in case of later purchases without having to enter them again.
After this, in the control window all the data of the order is visualized again and the customer can continue with the payment or not, this can be done according to the payment methods we have mentioned  at the bottom of all web pages, please note these methods can vary country by country.
- via credit card
- via bank card
- by bank transfer to account number BE62 1030 5237 9361
Godfrieds is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved.

 

6: Ownership
Any delivered goods remain property of Godfrieds until full payment by the Customer.  If need be, the Customer shall mention the ownership of any such goods to any third party claiming aforementioned goods.

 

8: Warranty and repairs
Pursuant to the law of 21 September 2004 concerning the protection of consumers in the sale of consumer goods, the customer has statutory rights. This legal guarantee applies from the date of delivery to the first owner. Every commercial guarantee leaves these rights unabated.
In order to make use of the guarantee, the Customer must be able to present a proof of purchase. Customers are advised to keep the original packaging of the goods.
For articles that were purchased online and delivered to the Customer's home, the Customer must contact the Godfried customer service and return the item to Godfrieds at his expense.
Upon detection of a defect, the Customer must inform Godfrieds as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after it has been determined. Afterwards, no right to repair or replacement lapses.
The warranty never applies to defects that arise as a result of accidents, neglect, falls, use of the article in violation of the purpose for which it was designed, non-observance of the instructions for use or manual, modifications or changes to the article, crackdown , poor maintenance, or any other abnormal or incorrect use.
Defects that manifest themselves after a period of 6 months following the date of purchase, if applicable delivery, shall be deemed to be no hidden defects unless the Customer proves otherwise.

Repairs.
We offer the possibility to our clients to send back garments, that have been produced and sold by Godfrieds, to repair.
To do so send us an email (contact@Godfrieds) to inform us about the damage to repair, so we can confirm how we'll proceed,it is possible that we decide not to repair when the damage is to bad.After we agree, the client can ship the damaged goods.The shipping to us will be paid by the client and in no way Godfrieds will be responsible for problems during this transport such as damage, losses or other issues.
After inspection of the goods to repair and before repair we'll send a proposal and price indication for the repair, it is up to the client to decide whether or not he’ll accept this.
After payment the goods will be repaired an sended back to the client, shipment paid by Godfrieds. 

9: Customer Service
Godfrieds’s Customer Service can be reached at +32 496 362 906, via e-mail contact@Godfrieds.com or by post Godfried Vanden Daele Molenstraat 30 8720 Wakken Belgium.  We try to answer in your language.

10: Sanctions for non-payment
On top of Godfrieds other rights, the Customer will be liable to pay 10% interest per year for any non-payment and this without notice, heightened with 10% of the unpaid goods as damages, with a 25 euro per invoice minimum.Notwithstanding the foregoing, Godfrieds reserves the right to take back the non (fully) paid items.

12: Cookies
While visiting our site Godfrieds can place cookies on your computer.  A cookie is a text-file copied in the browser by the website’s server.  Cookies cannot identify a person, only a machine.  Godfrieds may use First and Third Party Cookies.
‘First Party Cookies’ are technical used by the site to optimize is functioning by remembering user settings or using auto fill-in.
‘Third Party Cookies’ are used for a marketing plug-in.  E.q. Facebook or Google Analytics.  Before installing these cookies the website will ask the visitor’s permission, referring to this policy, but surfing on the website will not be hindered.
You can set your browser not to accept cookies or be warned when cookies are installed.  You can delete cookies from you device through the browser-setting.  Some graphic elements may not be rendered correctly and some applications may not function.By using our website, you agree to our using cookies.

13: Unlawful claim
If any of these Terms And Conditions are declared void or illegal by a judge, such declaration will not affect any other of the Terms And Conditions.If Godfrieds doesn't execute its rights, doesn't mean that the rights don’t exist or aren’t valid.

14: Changing the Terms And Conditions
These Terms And Conditions may be joined by other Terms And Conditions if so mentioned.  If any contradictory arises, these Terms And Conditions will come first.  Godfrieds can alter these Terms And Conditions at any time without notice.  Any purchase after a change in the Terms And Conditions show acceptance of the new Terms And Conditions by the Customer.

15: Proof
The Customer accepts that any electronic communication and back-ups can be used in evidence.

16: Which Law, which Judge
The Belgian Law applies, exception made for the international private laws and the Rome-I law about international buy-agreements for goods.  The Gent Court in Belgium is the only qualified Court to judge any disagreements. the customer can also use the ODR-platform (http://ec.europa.eu/consumers/odr/).